Can I use Aid4Mail to move my email to or from Cloud9?

Yes! You can use Aid4Mail to migrate your mail to and from Cloud9.

How to export your mail from Cloud9 to another mail application using Aid4Mail:

  1. Select IMAP in the "Mail Source" screen of Aid4Mail
  2. Populate the "IMAP Settings" with the following information:

       o imap.mail.cloud9.net
       o Port: 993
       o Timeout: 90
       o Connection security: SSL/TLS
       o Namespace: default
       o User name: your email address
       o Password: your email account password

  3. If configured correctly, you will see a list of your folders in the following screen. Here you can select the mail folders you wish to transfer.
  4. Follow the Aid4Mail wizard and select your "Target Settings" then start your migration.


How to import your mail into Cloud9 from another mail application using Aid4Mail:

  1. Select your current mail application/service in the "Mail Source" screen of Aid4Mail
  2. Follow the Aid4Mail Wizard and populate the settings for your "Mail Source"
  3. Select "IMAP" as your "Target" in the "Target Settings"
  4. Populate the "IMAP Settings" with the following information:

       o imap.mail.cloud9.net
       o Port: 993
       o Timeout: 90
       o Connection security: SSL/TLS
       o Namespace: default
       o User name: your email address
       o Password: your email account password

  5. If configured correctly, you will see a list of your folders in the following screen. Here you can select the mail folders you wish to set as your "Target IMAP Folder"
  6. Follow the Aid4Mail wizard and start your migration.


Should you require any assistance, please don't hesitate to contact the help desk.

If you would like to buy an Aid4Mail license please visit the Aid4Mail website.

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