Can I use Aid4Mail to move my email to or from Cloud9?

You can indeed use Aid4Mail to migrate your mail to or from Cloud9. 

To export your mail from Cloud9 to another mail application, follow the steps below:

1. Select IMAP in the "Mail Source" screen of Aid4Mail

2. Populate the "IMAP Settings" with the following information:

  • Server name: imap.mail.cloud9.net
  • Port: 993
  • Timeout: 90
  • Connection security: SSL/TLS
  • Namespace: default
  • User name: your email address
  • Password: your email account password

3. If configured correctly, you will see a list of your folders in the following screen. Here you can select the mail folders you wish to transfer.

4. Follow the Aid4Mail wizard and select your "Target Settings" then start your migration.

To import your mail to Cloud9 from another mail application, follow the steps below:

1. Select your current mail application/service in the "Mail Source" screen of Aid4Mail

2. Follow the Aid4Mail Wizard and populate the settings for your "Mail Source"

3. Select "IMAP" as your "Target" in the "Target Settings"

4. Populate the "IMAP Settings" with the following information:

  • Server name: imap.mail.cloud9.net
  • Port: 993
  • Timeout: 90
  • Connection security: SSL/TLS
  • Namespace: default
  • User name: your email address
  • Password: your email account password

5. If configured correctly, you will see a list of your folders in the following screen. Here you can select the mail folders you wish to set as your "Target IMAP Folder"

6. Follow the Aid4Mail wizard and start your migration.


Should you require any assistance, please don't hesitate to contact the help desk.

If you would like to buy an Aid4Mail license, visit the Aid4Mail website.


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