Why do I see my own email address instead of the recipient details after exporting my Sent folder?

Most mail programs and webmail interfaces check the folder location of a message to determine which field to use for the contact details. For mail stored in the default Sent folder, the recipient details are taken from the email To, Cc, and Bcc fields. And for mail stored in any other folder, the sender details are taken from the email From field. To correct this display issue, simply move your outgoing emails to the default Sent folder.

If you experience any issues, please don't hesitate to contact us by raising a ticket.

If you would like to buy an Aid4Mail license, visit the Aid4Mail website.

Did you find it helpful? Yes No
Aid4Mail is a trademark licensed to Fookes Software Ltd. Fookes is a registered trademark of Fookes Holding Ltd. All other trademarks and service marks, both marked and not marked, are the property of their respective owners.