Knowledge base

Activating Aid4Mail version 4 license

• How do I re-activate Aid4Mail version 4 online?
• Aid4Mail versions 1 to 4 update history
• I have forgotten my Aid4Mail 4 license activation password. How do I retrieve it?
• What is “lockout” mode?
• Who manages Aid4Mail’s activation system?

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Aid4Mail 5

• The Power of Email Forensics Tools: Unlocking Crucial Evidence
• How can I convert an OST file to PST?
• Is it possible to convert EML to PDF with Aid4Mail?
• Is it possible to convert MSG to PDF with Aid4Mail?
• Is it possible to convert OST to PST with Aid4Mail?

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Ordering NoteTab

• Where can I buy your software from? Do you have a local dealer?
• What's the difference between NoteTab Pro, Std and Light?
• Can I use a Purchase Order?
• Why was my order declined?
• I want to pay by wire transfer and need your bank details

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Installing NoteTab

• Can I run NoteTab from a USB flash drive (or memory stick)?
• How can I control where NoteTab stores user settings and data?
• Why does NoteTab not remember its settings?
• How do I associate specific extensions with NoteTab?
• How do I transfer settings from NoteTab 4 to NoteTab 7?

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Lost Licenses

• I have lost my license key. How can I re-install NoteTab?
• I have lost my setup file. How can I re-install NoteTab?
• Why has the download link to my paid version expired?

Upgrading NoteTab

• How do I upgrade to the latest version
• Can I get a free upgrade?
• How do I download maintenance updates?
• Can I delete old Setup files and backup just the latest maintenance update?
• The update won’t download or the file is corrupted. Why?

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Using NoteTab

• Can I edit Unicode and UTF-8 files with NoteTab?
• Does NoteTab have a help file?
• NoteTab Pro: where have all my fonts gone?
• Word wrap has stopped working in NoteTab Light/Std. Is this a bug?
• Why is the NoteTab text blurry in Windows 10?

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Cleverbridge

• Why does the Cleverbridge logo appear on my receipt from Fookes Software
• How do I view my purchase history on Cleverbridge?
• I have questions about the order process through Cleverbridge. Where can I go to get more information?
• U.S. Government Purchases

Fookes Software

• What is the Fookes Software privacy policy?
• What are the Fookes Software business registration details?
• What are the Fookes Software general policies?
• When was Fookes Software founded? How long have you been developing software?
• Is Fookes Software GDPR Compliant?