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Microsoft Outlook and MAPI Information
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Program crashes when the target format is a PST file or MAPI
After a June 1st Outlook update (version 1704, build 8067.2157), we found that Outlook has an issue that crashes Aid4Mail when migrating or converting to a ...
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When I select a PST file or a MAPI profile, Aid4Mail does not see any mail folders/messages.
This issue could be due to one of the following reasons... Outlook for Windows is not installed on your system. If you don’t have Outlook, you can use Mic...
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How do I migrate my address book and calendar to Outlook?
Migrating Your Address Book While Aid4Mail does not currently offer the ability to migrate your contacts, you can use a free program called Dawn to accompl...
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MAPI call failed. Error adding new message to store.
This is an Outlook registry issue that seems to affecting a number of 64-bit Outlook customers. It's not an Aid4Mail issue but we are providing a fix a...
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Why do I get an “Error creating PST file” message?
If you are using Outlook 2010 or 2013, check whether you have the 32 or 64-bit version installed. The standard download of Aid4Mail only supports the 32-bit...
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I cannot see options to process Office Outlook mail. Why?
Make sure Microsoft Outlook or an Exchange Server MAPI client is correctly installed on your system. Aid4Mail cannot process MAPI mail accounts, PST, and MS...
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Why is Outlook showing wrong dates/contact names in the Folder Pane?
By default, Outlook displays the Sent date and the contact name from the To field for messages in the Sent Items folder, and the server Received date and th...
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Why do I get an “Error processing email” message?
This error may be triggered by different types of problems. It can occur when your default email client is set to a program that does not support Extended M...
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Why do some messages exported from Outlook have email addresses in the X.400 format instead of SMTP?
If your Outlook source mail has addresses in the X.400 addressing format (e.g. /o=Fookes software/ou=fs/cn=recipients/cn=customer support), Aid4Mail will tr...
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How do I import my old Outlook files to another mail program on a new computer that does not have Office Outlook?
If you still have your old computer with Office Outlook, first install Aid4Mail on it and activate your license. Then convert your Outlook mail to the Aid4...
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