I did not receive my confirmation and/or receipt emails.

Your order might be pending for manual review. However, if it’s not pending, the emails may be caught by your “Spam Protection” tool, or may be automatically sent to your “Junk” folder. Please be sure to check those locations if you don’t receive the emails shortly.

In some cases, your email service may be experiencing a slowdown in email delivery – delays of several hours are possible in these situations. In other cases, your ISP may be blocking the emails before they even reach your account. When this happens, the only solution is to raise a ticket and provide an alternative address to which we can send the registration emails.

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