Welcome to Fookes Software's support portal
Using Aid4Mail
Information about using Aid4Mail
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My PocoMail “Special mailboxes” contain messages, but Aid4Mail does not process them. Why is this?
Your PocoMail email client’s “Special mailboxes” are a type of virtual mailbox. The messages are not actually located or stored in that folder, they just ap...
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Can Aid4Mail Filter/Search Attachments
Aid4Mail can filter/search email messages (header and/or body text) by date or keyword. Aid4Mail also supports logical operators, wildcards and regular expr...
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I'm moving from a mail client with no attachment file size limits, to a service that's limited to receiving attachments under a certain size. What should I do?
With Aid4Mail, you can easily choose to store these oversized attachments locally in a folder of your choice. This will allow your migration to continue wi...
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I am unable to process my Yahoo! Mail account in Aid4Mail
In your yahoo account settings under "Account Security", you will need to make sure that "Allow apps that use less secure sign in" is tu...
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Migrating from or to a Gmail account and Aid4Mail suddenly stops processing mail
This happens when you have reached the daily bandwidth limits set by Gmail. Gmail's bandwidth limits are as follows: 500 MB per day upload limit (mi...
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How to run Aid4Mail in English when your Windows language is set to French
Aid4Mail will detect if your Windows language is set to French and will automatically change the language of Aid4Mail to French. If you only want to run Ai...
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How can I find my Aid4Mail log files?
If a support agent has asked you to send your Aid4Mail log file for troubleshooting purposes, you can find it here: C:\Users\<User>\AppData\Local\Temp...
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Can I use Aid4Mail for moving mail to or from Amazon WorkMail?
Yes! You can use Aid4Mail to migrate your mail to and from Amazon WorkMail How to export your mail from Amazon WorkMail to another mail application using A...
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Does Aid4Mail have a help file?
Yes, Aid4Mail includes a full context-sensitive help file. Just press the F1 key while using Aid4Mail to bring up the help file. Alternatively, you can dow...
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Can I use Aid4Mail to move my email to or from Earthlink?
Yes! You can use Aid4Mail to migrate your mail to and from Earthlink. How to export your mail from Earthlink to another mail application using Aid4Mail: ...
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