Welcome to Fookes Software's support portal
Using Aid4Mail
Information about using Aid4Mail
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How do I migrate from Thunderbird to Outlook?
To migrate your mail from Mozilla Thunderbird to Microsoft Outlook, watch our video or follow the tutorial below. Step 1: Choose the mail source forma...
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How does the free trial work?
Aid4Mail operates in trial mode until a license is purchased and the product is activated. In trial mode, all features are available but with the following ...
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How do I transfer mail from my old computer to my new one with Aid4Mail 4?
To transfer your mail from an old computer to a new one, please follow these steps: Install Aid4Mail on your old computer and activate your license. On y...
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Are there file size limits that need to be taken into account when exporting mail?
Yes, there are file size limits to take into account when exporting mail. If you have a large amount of mail or many large attachments, the target file rece...
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Does Aid4Mail support my mail program?
Please refer to our list of supported file formats and mail clients. If you don’t find the name of your mail client there, check whether it can export or i...
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Can I use Aid4Mail to move my email to or from Windstream?
Yes! You can use Aid4Mail to migrate your mail to and from Windstream. How to export your mail from Windstream to another mail application: Select IMAP i...
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After exporting my messages to a new mail client, I find that some of my attachments are missing or failed to convert as expected. Why?
Some mail clients extract attachments and store them in a separate location from messages. This is the case with Eudora and Calypso/Courier, as well as wit...
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Are there ways to make Aid4Mail process emails faster?
If you are using an anti-virus, anti-spam, file indexing, archiving product or other software / plugin that monitors email messages, turn them off temporari...
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How do I transfer mail from my old computer to my new one with Aid4Mail 1?
The steps depend on which Aid4Mail license you purchased: Aid4Mail Professional, Forensic, Enterprise: First install Aid4Mail on your old computer and ac...
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What is Unpurged Mail?
When you move a message from one folder to another in your email client, or delete a message, the process is more complicated that it would initially seem. ...
Aid4Mail is a trademark licensed to Fookes Software Ltd. Fookes is a registered trademark of Fookes Holding Ltd. All other trademarks and service marks, both marked and not marked, are the property of their respective owners.