How to use the Aid4Mail 5 Remote Authenticator

What is Aid4Mail Remote Authenticator?

It's a free stand-alone Windows application that lets a custodian grant you secure, temporary access to their cloud-based or IMAP email account in a matter of minutes.

Aid4Mail Remote Authenticator requires no installation. All the custodian needs to do is download and launch the app.

The Aid4Mail Remote Authenticator User Guide (pdf) includes complete instructions for an account owner to download and use Aid4Mail Remote Authenticator.

For Office 365, Hotmail & Outlook.com

For Office 365, Hotmail, Outlook.com and other Microsoft alias email account domains, custodians simply need to input their email address and click Start.

Using the secure OAuth 2.0 authorization protocol, Remote Authenticator will create a token file that the custodian sends you via email. This file contains the log-in credentials in a format that only Aid4Mail can read. Once you receive a token, open Aid4Mail version 5 and choose "Office 365" as the source email account type, then click Import and select the token. You can now access and process the email account as needed using Aid4Mail.

For maximum security, log-in credentials are encrypted inside the token file and can only be decrypted by Aid4Mail internally. This means no unauthorized person can discover the custodian’s login details. Furthermore, the custodian is able to revoke a token’s access to their mail account at any time from within their account settings.

Here’s a quick 3 minute demo video showing you just how easy it is to use: 

For Gmail, Yahoo! Mail, AOL & other IMAP accounts

For Gmail, Yahoo! Mail, AOL and IMAP email addresses, custodians just need to launch the Remote Authenticator and enter their email address and password. For less common types of accounts, the server address and port may need to be modified. A token expiry date can also be set to limit the validity of the access token.

On completing the procedure, Remote Authenticator will create a token file that the custodian then sends you via email or other means.

Once you receive a token, open Aid4Mail version 5 and choose IMAP as the source email account type, then click Import and select the token. You can now access and process the email account as needed using Aid4Mail.

The token is protected in two ways; the account password is encrypted and can only be decrypted internally by Aid4Mail, and the expiration date is protected and cannot be modified in any way. If it is, the token will not work.

Here’s a 2.5 minute demo video that shows how quick and easy it is to use: 

If you experience any issues, please don't hesitate to contact us.

If you would like to buy an Aid4Mail license, please visit the Aid4Mail website.


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