How can I access accounts/profiles linked to an Outlook or Exchange admin account?

You can access mail in the accounts or profiles linked to an admin account by using the "Message store name" field on the MAPI Store screen in the Aid4Mail Wizard. 

If you're using the Aid4Mail Console or Console Launcher, you can specify the store name through the command-line in the Console and in a CSV data file for the Console Launcher.

Accessing profiles linked to an admin account in the Aid4Mail Wizard

You can either specify the full name of the store or a partial name by using a wildcard pattern. For example, suppose you want to process the mail from an employee (e.g. john.doe@aid4mail.onmicrosoft.com) you can either:

1. select it by using the full name:

john.doe@aid4mail.onmicrosoft.com

2. or use a wildcard to leave out the end:

john.doe*

3. or use a wildcard at the beginning and end to match any part of the name:

*john.doe*

Matching is not case sensitive, so *john.doe* and *John.Doe* and *JOHN.DOE* will work equally well. If several names match the wildcard pattern, then only the first matching message store will be processed.

The default message store is used if you don't specify a message store name. This is also the case if you use "*" or "**" as a partial name pattern in the Aid4Mail Wizard.

*NOTE* You can only process a single account linked to an admin account in the Aid4Mail Wizard. To process multiple accounts linked to an admin account, you will need to use the Aid4Mail Console or Console Launcher.

Accessing profiles linked to an admin account in the Aid4Mail Console and Console Launcher

You can either specify the full name of the store or a partial name by using a wildcard pattern. For example, suppose you want to process the mail from an employee (e.g. john.doe@aid4mail.onmicrosoft.com) you can either:

1. select it by using the full name:

john.doe@aid4mail.onmicrosoft.com

2. or use a wildcard to leave out the end:

john.doe*

3. or use a wildcard at the beginning and end to match any part of the name:

*john.doe*

4. or use wildcards to process multiple matching message stores connected to a source profile. Use "*" or "**" as a partial name pattern to process all the available message stores.

Matching is not case sensitive, so *john.doe* and *John.Doe* and *JOHN.DOE* will work equally well. If several names match the wildcard pattern, then only the first matching message store will be processed.

The default message store is used if you don't specify a message store name. 

If you experience any issues, please don't hesitate to contact us by raising a ticket.

If you would like to buy an Aid4Mail license, visit the Aid4Mail website.

Did you find it helpful? Yes No
Aid4Mail is a trademark licensed to Fookes Software Ltd. Fookes is a registered trademark of Fookes Holding Ltd. All other trademarks and service marks, both marked and not marked, are the property of their respective owners.