If you haven't already done so, please make sure to Enable IMAP in Gmail before connecting to your account with Aid4Mail.
If you are using a standard Gmail account, you will also have to temporarily allow less secure apps access.
You may also need to complete a captcha in order for Aid4Mail to access your account. You can complete the captcha here: https://www.google.com/accounts/DisplayUnlockCaptcha
If you have protected your account with Google's 2-Step authentication you will have to set up an application-specific password for Aid4Mail.
Please be aware that Gmail enforces daily bandwidth limits. As of this writing, you can upload up to 500 MB and download up to 2,500 MB of email per day. Furthermore, the maximum email size you can upload is 35 MB (including all attachments).
The following information will be automatically populated in Aid4Mail when the source is set to "Gmail":
- Server Name: imap.gmail.com
- Port: 993
- Connection Security: SSL/TLS
If you experience any issues, please don't hesitate to contact us by raising a ticket.
If you would like to buy an Aid4Mail license, visit the Aid4Mail website.