Why do I get an “Error creating MAPI subfolder” message?

Your source mail folders may contain characters or a format that MAPI cannot use when creating target folder names. However, we have found that with some versions of Outlook the problem disappears after rebooting the computer.

If this does not help, try renaming the source mail folder that is causing the problem.


Should you require any assistance, please don't hesitate to contact the help desk.

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